Pre-incident planning for county 911 and PSAP teams
Give every dispatcher the same countywide pre-plan picture
PrePlan Pro adds a read-only, address-keyed lookup layer beside your existing CAD. PSAP staff can confirm property context, mutual-aid coverage, hazards, access, and utility details before the handoff — without swapping the system your county already trusts.
- NFPA 1620-aligned
- Pre-plan checklist
- CAD-integrated
- Maps + floor plans
- Mobile-first
- On-scene, offline
- Always-on
- Cross-station sharing
What county 911 teams get
Built for the shared operational picture a PSAP actually needs
A county network is only as useful as the handoff between jurisdictions. PrePlan Pro gives dispatchers, fire departments, EMS agencies, utilities, and mutual-aid partners one address-keyed record to reference — while keeping CAD ownership and dispatch control where they already belong.
Read-only dispatcher lookup
Give PSAP staff a fast, read-only view of the address-keyed pre-plan without asking dispatchers to maintain another operational system. Search the location, confirm the property, and surface the response context before the call is handed off.
Countywide mutual-aid coverage
See which jurisdictions, stations, and partner agencies have current coverage across the county. Neighboring responders arrive with the same hazards, access notes, utility intelligence, and property context instead of separate local shorthand.
No CAD swap required
Keep the CAD system your county already trusts. PrePlan Pro works as an address-keyed lookup layer beside existing dispatch workflows, so a PSAP can improve pre-plan access without replacing or re-procuring its core system.
Jurisdiction-aware property records
Keep county, city, district, and mutual-aid ownership visible on the same property record. Dispatchers can identify who owns the latest field update and which partner should close the next coverage gap.
NFPA 1620 coverage at a glance
Use the live checklist to see whether each property has identification, hazards, shutoffs, access, water supply, and construction detail covered. The PSAP sees the gap before a dispatcher has to explain it during a high-consequence call.
Shared utility and hazard context
Surface gas, water, and electric shutoffs, hazmat markers, hydrants, and restricted approaches alongside the address. County partners work from one operational picture without rebuilding each other’s maps.
Incident history for better handoffs
Keep concise incident notes and unit context attached to the property so the next dispatcher, first-due crew, or mutual-aid partner understands what changed after the last call.
Pilot-ready reports and exports
Generate a clear report for county leadership, PSAP supervisors, stations, and partner agencies. Start with one bounded pilot area, measure coverage, and expand only when the workflow earns it.
How a county lookup flows through PrePlan Pro
From pilot boundary to mutual-aid handoff, in five steps
Start with one bounded PSAP, response district, or mutual-aid corridor. Dispatchers use the existing address workflow, responders receive the same current context, and county leadership gets a measurable path from pilot coverage to broader adoption.
Choose one pilot boundary.
Start with one PSAP, response district, municipality, or mutual-aid corridor. A bounded county pilot keeps the rollout measurable and gives dispatch leadership a concrete coverage target.
Look up the address.
Use the address your CAD and dispatch workflows already recognize. The dispatcher opens a read-only PrePlan Pro view beside the existing system instead of changing the county’s CAD workflow.
Check the county coverage.
Confirm the property record, owning jurisdiction, current plan date, hazards, access constraints, utilities, and NFPA 1620 coverage before the call is handed to a responding agency.
Share the same picture.
Send the address-keyed context to fire, EMS, utility, and mutual-aid partners who need it. Each team sees the same operational record without asking the PSAP to become a CAD administrator.
Measure, refresh, and expand.
Use reports and field updates to see which properties are covered, which element groups are thin, and where the next joint walk-through belongs. Expand the county boundary only when the pilot data supports it.
NFPA 1620 coverage
Make property readiness visible before the call
PrePlan Pro’s live checklist turns the NFPA 1620 element groups into a countywide coverage conversation. Dispatch supervisors can see which property details are current, which gaps belong to a partner agency, and what needs to be refreshed before the next response.
- Property identification
plan.address + jurisdiction- The address is the PSAP’s shared join key. PrePlan Pro keeps the location, jurisdiction, plan history, and response context together so a dispatcher can confirm the right property before handoff.
- Hazards
plan.hazards + hazmatMarkers[]- Structured hazard notes and located markers give dispatchers and mutual-aid partners a concise view of high-consequence inventory before units arrive, without forcing the PSAP to maintain a second CAD record.
- Utility shutoffs
gasShutoffLocation / waterShutoffLocation / electricShutoffLocation- Separate gas, water, and electric locations make countywide coverage gaps visible. The checklist shows whether the full utility picture is present before a dispatcher needs to coordinate a partner response.
- Access points
notes + map annotations- Gates, apparatus approaches, restricted routes, key boxes, and staging notes stay attached to the address. Mutual-aid crews can use the same access context even when the responding agency is outside the property’s home jurisdiction.
- Water supply
plan.hydrants[] + water notes- Hydrants and water-supply notes remain available in the address-keyed record, giving dispatch supervisors and responders a shared view of coverage across municipal and county boundaries.
- Construction details
plan.occupancy + drawing- Occupancy, construction context, and the latest drawing help a PSAP validate the property record and help responders interpret the plan when a neighboring agency takes the call.
Built for county coordination
A practical bridge between dispatch, responders, and mutual aid
- 1
- Shared county lookup layer
- 6
- NFPA 1620 element groups
- 14 days
- Bounded pilot path
Start with one PSAP or district
Pilot countywide pre-plan lookup without a CAD replacement
Choose one PSAP, municipality, or mutual-aid corridor and measure the coverage your dispatchers and response partners can access in 14 days. No procurement paperwork up front, no card needed, and no requirement to replace your CAD.
Need a property added to the system? Request a pre-plan →